Features
and Benefits

iCallX provides a stable, safe, and comprehensive commercial operation platform to provide customers with several enhanced PTToC services.

Features and Benefits

iCallX provides a stable, safe, and comprehensive commercial operation platform to provide customers with several enhanced PTToC services.

Benefits

iCallX provides a stable, safe, and comprehensive commercial operation platform to provide customers with several enhanced PTToC services.

Secure & Encrypted

Instant Communication

Voice and Text Messaging

Voice Recording

Benefits

iCallX provides a stable, safe, and comprehensive commercial operation platform to provide customers with several enhanced PTToC services.

Secure & Encrypted

Instant Communication

Voice and Text Messaging

Voice Recording

Features

ICallX’s PTToC solutions enhance the typical two-way radio user experience with their ruggedly designed terminals' reliability, feature-richness, and stylish aesthetics.

PTToC Management Platform

PTToC Management Platform

  • Five-level call interruption.
  • Remote parameter configuration.
  • Live activation configuration.
  • Traffic statistics.
  • Primary/Secondary server configuration.

Group Management

  • Associated group.
  • Superior-subordinate group.

Account Management

  • Multiple accounts for one user.
  • Account authorization management.

Customer Management

  • Two-type (enterprise and individual) users in multiple level.
  • Notification via E-mail and messeges.

Server Management

  • Automatic server switchover under failure.
  • Hot standby server.
  • Operation log management.

Billing Management

  • KCoin issuance and recycle.
  • Kcoin statistics report.
  • Advance reminder of terminal expiry.

Powerful Network Management System (NMS)

  • Terminal Management
  • Group Management
  • Account Management
  • Customer Management
  • Server Management
  • Billing Management

Location Based Services

Allows supervisors to check team members’ real-time location, playback location history, set up geo-fencing, and receive automated alerts when the fence is breached. Travel distance metrics and custom location bookmarking help supervisors coordinate workers optimally.

SOS Alarm Management

Supports instant voice or video calls from the alarm-originating radio terminal. Record each emergency alarm's time stamp, location, user, and processing method. The dispatcher map displays the precise location of the alarm-originating radio terminal.

One-click Call

Allows the user to press the PTT key once to call a user-defined contact or group, regardless of the radio's current state.

Terminal Management

A supervisor can perform remote stun, remote kill, and remote activation to conveniently control individual radio terminal use.

Patrol System

Helps managers to supervise, manage, and document patrol personnel and their shift records more effectively and efficiently.

Robust Web Based Dispatcher

Individual call, group call, all call, broadcast call, temporary group, short message, position query, track, voice playback, geo-fence, lone worker, Patrol System, and several other features.

Group Management Supported

Supports both fixed and temporary group management. Fixed group operation is synchronized with the NMS platform in real-time, improving the overall efficiency of dispatching operations.

Multiple Call Types      

Supports multiple call types such as group call, individual call, all call, and broadcast. The dispatcher interface supports video calling, providing supervisors with real-time visuals.

Press2Talk

a bridge for communication.

Provide you and your partner a fast and easy forum for voice chat. No matter whenever and wherever you go, just click Press2Talk, and speak to your companion right now!

Get for a 30 day Free Trial!

Lone Worker 

Allows supervisors to mitigate safety concerns regarding unaccompanied workers. Radio terminals can be configured to notify dispatch and/or other radio terminals if an accident occurs.

Log Management

Allows supervisors to check operation logs, location records, alarm records, and missed call records. Detailed reporting allows for the effective management of users and radio terminals.

Multi-Screen Dispatching

Supports voice dispatching, AVL, SOS alarm management, etc. The interface can be displayed on multiple screens simultaneously, mitigating the need to switch pages frequently.

Multimedia Messaging

Supports PTT voice in addition to text, pictures, and video messages.

Radio Monitoring

Allows the dispatcher to monitor radio terminals when necessary, providing supervisors with a more comprehensive view of the worksite situation.

Server Backup Redundancy

Ensures that the main server can hand operations off to the backup server automatically and seamlessly in the event of an unexpected failure.

Press2Talk

a bridge for communication.

Provide you and your partner a fast and easy forum for voice chat. No matter whenever and wherever you go, just click Press2Talk, and speak to your companion right now!

Get for a 30 day Free Trial!