About iCallX
The PTToC Experts
Certified, carrier-approved PTToC solutions trusted by industries across North America. We build the hardware, power the platform, and support your team every step of the way.
Who We Are
Global Leader in Certified PTToC Devices and Carrier-Approved Solutions
iCallX is a global leader in certified PTToC (Push-to-Talk over Cellular) devices and carrier-approved communication solutions. We leverage converged technology and our innovative IT SaaS platform to deliver reliable group communications across cellular, Wi-Fi, and broadband networks worldwide.
As a recognized industry frontrunner, iCallX continuously advances in the rapidly expanding global PTToC market. Our cloud-based management infrastructure including the Network Management System (NMS), web-based Dispatcher application, and secure databases is hosted on Amazon Web Services (AWS) servers located in the USA, ensuring enterprise-grade reliability and data security.
Built on top-notch hosting infrastructure and robust mobile networks, iCallX seamlessly integrates iOS, Android, Linux, and Digital Mobile Radio (DMR) products into one unified platform.
Our solutions range from simple, easy-to-deploy systems to state-of-the-art wide-area dispatch platforms all featuring advanced GPS location tracking, Text/Voice Dispatching, Emergency Alarm, and Lone Worker safety features.
iCallX combines the reliability of traditional two-way radio systems with the connectivity and intelligence you need in today’s digital world.
Network Coverage
Enterprise Hosting USA
Certified Carriers: AT&T & T-Mobile
Mission, Vision & Values
The principles that guide every device we build, every platform we host, and every team we support.
Mission
To deliver the most reliable, certified, and carrier-approved PTToC communication solutions empowering teams to stay connected and safe wherever they operate.
Vision
To be the leading global provider of PTToC ecosystems from carrier-certified hardware to cloud-managed platforms enabling critical communications for industries worldwide.
Values
A complete, end-to-end PTToC ecosystem under one roof: certified devices, a carrier-approved platform, and expert support giving customers unmatched value at a predictable monthly rate.
Social
Responsibility
Committed to helping public safety agencies, first responders, and critical industries stay connected. Reliable communication saves lives and that responsibility guides everything we build.
PTToC Management Platform
A powerful, cloud-hosted control center for all your PTToC operations built for enterprise-grade reliability and multi-level management.
PTToC Management Platform
- Five-level call interruption
- Remote parameter configuration
- Live activation configuration
- Primary / secondary server configuration
Server Management
- Automatic server switchover on failure
- Visit stability server
- Operation log management
Group Management
- Associated group configuration
- Superior-subordinate group management
Billing Management
- Coin issuance and recycle
- Advance reminder of terminal expiry
- Traffic and coin statistics report
Billing Management
- Coin issuance and recycle
- Advance reminder of terminal expiry
- Traffic and coin statistics report
Customer Management
- Two-type users: enterprise & individual
- Multi-level management
- Notification via email and messages
Account Management
- Multiple accounts for one user
- Account authorization management
System Structure
The iCallX PTToC ecosystem connects your entire team through a secure, carrier-grade network from rugged field devices to our cloud-hosted management platform. Every layer is designed for reliability, scalability, and compliance with AT&T and T-Mobile standards.
PTToC Terminals & Devices
Rugged portables, vehicle mobiles, gateways, body worn cameras, dispatch consoles, and smartphone apps all on one unified platform.
Carrier Network
Powered by AT&T & T-Mobile. Maximum coverage across North America through multiple technology fallbacks.
iCallX Cloud Platform
Hosted on Amazon Web Services (AWS) in the USA — secured with enterprise-grade infrastructure for reliability and data security.
Command & Control
Full situational awareness and control at every level — from mobile dispatch to web console and API integrations.
One Company.
One Source.
One Solution.
One Company. One Source.
One Solution.
Everything you need for reliable PTToC communication from a single, trusted provider.
Support Team
Our dedicated and knowledgeable engineers and sales team are just an email or phone call away. From initial consultation to deployment and beyond we’re with you at every step.
Why iCallX?
Certified
Devices
AT&T & T-Mobile approved hardware tested and certified for maximum network compliance and performance.
Cloud
Platform
AWS-hosted, enterprise-grade reliability your management system is always on, always secure, always accessible.
Expert
Support
Dedicated team of engineers and sales specialists, always available from deployment to daily operations.