4A Communications

The lack of two-way radio interoperability between the various tow truck companies that service the greater Philadelphia area presented communicational challenges that were hindering them from being able to coordinate timely responses.

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Problem

The lack of two-way radio interoperability between the various tow truck companies that service the greater Philadelphia area presented communicational challenges that were hindering them from being able to coordinate timely responses.

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They required a robust, scalable communication solution in order to respond to incidents quickly and remove inoperable vehicles from highly used roadways.

Our Solution

A unified PTToC platform

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iCallX award-winning PTToC solutions were sought out in order to integrate the individual communication systems currently being utilized by these tow truck companies.

A unified platform that provides clear, reliable real-time voice transmission along with sophisticated dispatching tools would allow them to improve their response times immensely.

The End Result

With over 400 units of M 50 mobile radios deployed in tow trucks, several T 350 hand-held radios being used by supervisors, and numerous dispatch consoles in use by their front offices, 25 individual tow truck companies can now communicate with each other instantly and conveniently.

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This advanced connectivity gives them the capability of collaborating to perform their services with greater efficiency and precision, which allows them to maximize road safety across a large portion of Philadelphia.

Our Products

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