PTToC Platform

Features and Benefits

iCallX provides a stable, safe, and comprehensive commercial operation platform to provide customers with several enhanced PTToC services.

Secure &
Encrypted

Instant
Communication

Voice &
Text Messaging

Voice
Recording

Secure &
Encrypted

Instant
Communication

Voice &
Text Messaging

Voice
Recording

Features

iCallX’s PTToC solutions enhance the two-way radio experience with rugged, reliable terminals that combine advanced features with stylish design.
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PTToC Management Platform

PTToC Management Platform
  • Five-level call interruption
  • Remote parameter configuration
  • Live activation configuration
  • Traffic statistics
  • Primary / Secondary server configuration
  • Associated group.
  • Superior-subordinate group.
  • Multiple accounts for one user.
  • Account authorization management.
  • Two-type (enterprise and individual) users in multiple level.
  • Notification via E-mail and messeges.
  • Automatic server switchover under failure.
  • Hot standby server.
  • Operation log management.
  • KCoin issuance and recycle.
  • KCoin statistics report.
  • Advance reminder of terminal expiry.

Powerful Network Management System (NMS)

Terminal Management

Group Management

Account Management

Customer Management

Server Management

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Location Based Services

Allows supervisors to check team members’ real-time location, playback location history, set up geo-fencing, and receive automated alerts when the fence is breached. Travel distance metrics and custom location bookmarking help coordinate workers optimally.

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SOS Alarm Management

Supports instant voice or video calls from the alarm-originating radio terminal. Records each emergency alarm’s time stamp, location, user, and processing method. The dispatcher map displays the precise location of the alarm-originating radio terminal.

One-click Call

Allows the user to press the PTToC key once to call a user-defined contact or group, regardless of the radio’s current state.
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Terminal Management

A supervisor can perform remote stun, remote kill, and remote activation to conveniently control individual radio terminal use.
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Patrol System

Helps managers supervise and document patrol personnel and their shift records more effectively and efficiently.
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Robust Web Based Dispatcher

Supports individual calls, group calls, broadcast call, temporary groups, short messages, position query, tracking, voice playback, geo-fence, lone worker, patrol system, and several other features.

Group Management Supported

Allows for both fixed and temporary group management. Fixed group operation is synchronized with the NMS platform in real-time, improving the overall efficiency of dispatching operations.

Multiple Call Types

Supports multiple call types such as group call, individual call, all call, and broadcast. The dispatcher interface supports video calling, providing supervisors with real-time visuals.

iCallX APP

A bridge for communication

Connects your team in real-time, no matter where they are across the globe and on any network, ensuring seamless communication and collaboration among your team members.

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Powerful Network Management System (NMS)

Designed for enterprise-level communication management, the iCallX platform includes specialized tools for every operational scenario.

Lone Worker

Allows supervisors to mitigate safety concerns regarding unaccompanied workers. Radio terminals can be configured to notify dispatcher and/or other radio terminals if an accident occurs.
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Log Management

Allows supervisors to check operation logs, location records, alarm records, and missed call records. Detailed reporting allows for the effective management of users and radio terminals.
Union (1)

Multi-Screen Dispatching

Supports voice dispatching, AVL, and SOS alarm management. The interface can be displayed on multiple screens simultaneously, mitigating the need to switch pages frequently.
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Multimedia Messaging

Supports PTToC voice in addition to text, pictures, and video messages, enabling rich communication between team members in any field scenario.

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Radio Monitoring

Allows the dispatcher to monitor radio terminals when necessary, providing supervisors with a more comprehensive view of the worksite situation at all times.
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Server Backup Redundancy

Ensures that the main server can hand operations off to the backup server automatically and seamlessly in the event of an unexpected failure.